SMS/Text Messaging Privacy Policy

Effective Date: September 16, 2026

Jim Pennock Insurance Agency (“we,” “us,” or “our”) respects your privacy. This SMS/Text Messaging Privacy Policy explains how we collect, use, and protect information in connection with our text messaging program.

1. Information We Collect

When you voluntarily provide your mobile phone number and consent to receive text messages from us, we may collect and use:

  • Your mobile phone number
  • Your name and other information you provide to us
  • Information about your interactions with our text messages
  • Message content and related communications
2. How We Use Your Information

We may use your information to:

  • Send the text messages you requested or authorized
  • Provide appointment reminders, confirmations, updates, alerts, or customer service communications
  • Respond to your text messages and requests
  • Improve our communications and services
  • Maintain records of consent and communication preferences

We will not use your mobile number for purposes inconsistent with the consent you provided.

3. SMS Consent

By providing your mobile number and opting in to our SMS program, you consent to receive text messages from Jim Pennock Insurance Agency at the number provided.

Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

4. Sharing of Mobile Information

We do not sell or rent your mobile phone number or SMS consent information to third parties for their own marketing purposes.

We may share information with service providers that help us operate our business and text messaging program, such as messaging platforms, customer relationship management providers, and other technology vendors. These providers may process information on our behalf and are required to handle it appropriately.

We may also disclose information when required by law, legal process, or to protect our rights, users, or property.

SMS opt-in data and consent information will not be shared with third parties or affiliates for their own marketing purposes.

5. How to Opt Out

You may stop receiving text messages at any time by replying STOP to a message from us.

After you send STOP, we may send one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from us unless you separately opt in again.

For assistance, reply HELP or contact us at:

Jim Pennock Insurance Agency
Email: jpennock@sbcglobal.net
Phone: 760-815-4402

6. Changes to Your Phone Number

If you change or deactivate your mobile number, please notify us or update your information so that we do not inadvertently send messages to the new holder of the number.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information associated with our SMS program. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Children's Privacy

Our SMS program is not directed to children under [13/16/18, as applicable]. We do not knowingly collect personal information from children in connection with our SMS program.

9. Changes to This Policy

We may update this SMS/Text Messaging Privacy Policy from time to time. Any changes will be posted at https://www.pennockinsuranceagency.net with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our text messaging program, contact:

Jim Pennock Insurance Agency
jpennock@sbcglobal.net
760-815-4402



By opting into our SMS program, you acknowledge that you have read and understood this SMS/Text Messaging Privacy Policy.